Frequently Asked Questions
We hope the following section helps to answer any questions you may have before you depart on your Orlando vacation. If you can't find the answer you're looking for please don't hesitate to contact us, and we will endeavour to get back to you as soon as possible.
You should expect to get your tickets 10-14 days before you travel.
No, most airlines don't provide these anymore. Your bags will have an electronic bar code attached upon check in, this is used to track your bags.
Yes, all linen and towels are provided. You will also find a fully equipped kitchen in all our rental homes.
We recommend that you check in no later than 3 hours before your flight is due to depart.
You can check into your accommodation from 4pm on the day of arrival and the eproperty must be vacated by 11am on the day of departure.
We accept all major credit and debit cards including American Express. Arrangements can be made if you wish to pay by cheque, postal order or bank transfers.
The balance of your holiday needs to be paid no later than ten weeks before your departure date.
Please visit our useful links section on our website for more accurate information.
Your chosen car will be waiting for you at the airport, should you wish to pick this up in resort, we can arrange this for you.
Flight timings can vary from airline to airline but the average flight time is around 9 hours.
Orlando is 5 hours behind the UK.
